Our Patrol Services Package includes a number of services that are offered only by Metropolitan Patrol.  We feel that our long list of services and the quality of our officers make Metropolitan Patrol the obvious choice.

Our standard services include:

Random Mobile Patrols:  Our officer perform random mobile patrol of all properties.  We do random patrols in highly marked Ford Crown Victoria & Chevy Impala Police Cars with directional lighting.

Calls For Service:  Your residents are encouraged to call our fully automated dispatch call center & our communications officer will dispatch officer to the scene.  Our average response time is 5 to 7 minutes as opposed to the Police Department average of 10 to 15 minutes.  Once on the scene our highly trained officers handle the situation in a professional manner, often diffusing the situation without having to get the Police involved.

Vehicle / Pedestrian Checks:  Once on Private Property our officers stop and check vehicles/persons that are either breaking State/City laws & ordinances or breaking the rules of the property.  An officer can also initiate stops for any suspicious person, vehicle or activity on the property.

Alarm Calls:  You are invited to call your alarm service provider and change us to your first responder for any alarms you may have.  Our dispatcher will immediately send an officer to your property when an alarm call is received.  Our officer will then check the building perimeter and determine if forced entry has occurred and if the police need to be notified.  depending on the situation our office with either reset your alarm or request the Police to the scene to conduct a thorough interior check.

Vehicle Sticker / Tow Program:  Our company offers a unique tow program to our clients.  When you sign a contract with us, you tell us what constitutes a parking violation on your property (abandoned vehicles, vehicles in dis-repair, vehicles with flat tires) and we will mark each vehicle in violation with a sticker and send a report to you regarding the vehicle.  If the vehicle owner fails to correct the violation within the time allowed by law (usually 96 hours) it will be removed from your property as soon as you either call or fax us authorization to remove the vehicle.  The vehicle will be removed FREE OF CHARGE.  The vehicle is then reported to the proper police department as to the vehicles whereabouts and why it was towed.  The vehicle will be stored at a contracted companies tow facility.

Activity / Incident Reporting:  Each time a significant event (call for service, vehicle/pedestrian check, crime, etc) occurs on your property a detailed report is written and faxed to you within 24 hours.  This includes all parking violations and towed vehicle reports.

Extra Patrol Requests:  Any staff member of resident is encouraged to call in requests for extra patrol.  This may be due to any number of reason (recent vehicle break-ins, residents on vacation, possible illegal activity near a particular location).  When a request is received at our communications center, it is then broadcast to all officers in the field, and an extra patrol request form is completed.  This request is then passes on to all officers that work in that District for the duration of the request.  If time permits, each time the assigned car goes through your property extra attention will be paid to that locations, and anything out of the ordinary will be noted and a report will be made on it.  This includes people that would like us to check the exterior their property while they are out of town or on vacation.

Lights Out Reporting:  Periodically our officers go through each property and make note of any exterior lighting that is not operational.. A report is generated and faxed to your within 24 hours.

ALERT (Automated Law Enforcement Response Terminal):  Our company has access to the Kansas City Missouri Police Department ALERT System, which allows us to check people for outstanding warrants and heck vehicles to see if they have been reported stolen.  Anyone that is ran through the computer and has an outstanding warrant will de detained and held on the property until the Police arrive and take custody of the person.

Safety Hazard Reports:  If an officer sees a potential safety hazard on your property a report will be generated and axed to your property promptly.